Location: Kigali or Nairobi

As Regional Marketing & Communications Manager for Aleph Hospitality, you will be responsible for driving the marketing performance of Aleph Hospitality’s managed hotel portfolio within your region.

The role provides strategic direction, commercial oversight and operational support to hotel teams, ensuring that each property has an effective marketing and communications strategy aligned with its business objectives, brand requirements and local market opportunities.

Acting as the regional marketing link between hotel teams, owners, brand partners and Aleph Hospitality’s corporate functions, you will ensure marketing investment delivers measurable commercial results while strengthening the positioning, visibility and reputation of the hotels and brands under Aleph’s management.

Working closely with Sales, Revenue, Distribution and Operations, you will use consumer insights, market trends and hotel performance data to identify opportunities, drive demand and support profitable revenue growth.

The role reports to the Chief Marketing Officer, Aleph Hospitality.

Key Responsibilities:

Strategic Planning & Commercial Performance

• Develop and execute the regional marketing and communications strategy in line with Aleph Hospitality’s objectives and the commercial priorities of the hotels.
• Lead the hotel marketing planning and budgeting process across the region, ensuring plans support revenue, demand generation and market positioning.
• Work closely with Sales, Revenue, Distribution and Operations to translate commercial priorities into effective marketing initiatives.

Hotel Marketing & Performance

• Provide strategic direction, oversight and support to hotel marketing teams, ensuring effective execution of agreed plans.
• Monitor hotel and regional marketing performance, identify opportunities and challenges, and recommend actions to improve results and return on investment.
• Champion best practice, collaboration and shared initiatives across the regional portfolio.

Brand Management

• Ensure consistent implementation of relevant brand standards across the region while supporting appropriate localisation.
• Act as a key link between Aleph Hospitality, hotel teams and brand partners, ensuring hotels maximise the value of brand programmes, tools and resources.

Marketing, Digital & Communications

• Oversee regional and hotel-level marketing and communications activity across digital, social media, PR, partnerships and other relevant channels.
• Drive digital performance and direct business, ensuring hotel content, campaigns and platforms effectively support visibility, engagement and conversion.
• Build strong relationships with relevant media, influencers and strategic partners to strengthen brand and hotel visibility.

Budget & Agency Management

• Manage regional marketing budgets and oversee hotel marketing investment, ensuring resources are appropriately allocated, optimized and aligned with business objectives.
• Manage relevant agencies and external partners to ensure quality, efficiency and effective execution.

Owners & Stakeholder Management

• Maintain strong relationships with hotel owners and key stakeholders, providing clear visibility on marketing strategy, investment, performance and opportunities.
• Demonstrate the value and commercial contribution of Aleph Hospitality’s marketing function through effective reporting and recommendations.

Development & New Openings

• Support Aleph Hospitality’s regional development through market analysis and marketing input for new opportunities.
• Support new hotel openings, conversions and transitions, including positioning, launch planning and marketing readiness.

Qualifications

• Degree-level qualification in Marketing, Communications, Public Relations, Hospitality, Tourism or a related discipline from a recognised institution, or equivalent professional experience.

Previous Experience

• Minimum 5 years’ experience in Marketing and/or Communications, within the hospitality industry.
• Minimum 2 years’ experience in a regional, multi-property or managerial marketing role, preferably within the hotel industry.
• Experience working across multiple hotels and/or brands is highly desirable.
• Experience working with hotel owners, international hotel brands and third-party agencies would be an advantage.
• Strong understanding of hotel commercial performance, digital marketing and demand generation.

Other Requirements

• Passionate about marketing, communications and hospitality.
• Commercially minded, with a clear understanding of the relationship between marketing activity, demand generation and hotel performance.
• Strong understanding of customer behaviour, market dynamics and digital marketing.
• Able to operate effectively across a diverse portfolio of hotels and brands.
• Strong strategic thinking combined with a hands-on, operational approach.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• High degree of initiative, accountability and attention to detail.
• Proactive, dynamic, flexible and professional, with strong interpersonal and stakeholder-management skills.
• Creative and innovative with the ability to identify and implement new opportunities.
• Comfortable working independently and across geographically dispersed teams.
• Strong analytical skills and ability to translate performance data into actionable recommendations.
• High levels of integrity and confidentiality.
• Advanced knowledge of Google Workspace and relevant marketing and digital platforms.
• Excellent written and verbal communication skills in English
• Valid driver’s licence.
• Clean certificate of character where required by local legislation.

Location: Dubai

The Opportunity:

Aleph Hospitality is seeking a talented and highly organised Graphic Designer to join the central Marketing team and support a growing portfolio of hotels and hospitality brands. This is an in-house role combining creative concept development, design execution and brand guardianship.

The Graphic Designer will create high-quality, engaging and impactful visual assets across digital and print channels, supporting both corporate marketing initiatives and individual hotel requirements.

Working across multiple brands, properties and markets, the role will translate marketing and commercial briefs into compelling creative solutions while ensuring consistency with brand standards.

The successful candidate will be comfortable developing creative direction and taking projects through to final execution and production, while managing multiple briefs and deadlines in a fast-paced environment.

Key Responsibilities:

• Translate marketing and commercial briefs into strong, impactful creative concepts and visual solutions.
• Develop master campaign concepts and adapt them across multiple hotels, brands, markets, formats and channels.
• Design a wide range of digital and print materials, including campaigns, social media content, website assets, presentations, brochures, hotel collateral and promotional materials.
• Support hotel openings, rebrandings, seasonal campaigns, events, partnerships and key commercial initiatives with appropriate creative materials.
• Act as a guardian of corporate and hotel brand identities, ensuring consistency across all communications and touchpoints.
• Contribute creative ideas and recommendations rather than solely executing predefined briefs.
• Support photography and visual content requirements, including creative direction, image selection and retouching.
• Develop and maintain templates, toolkits and brand assets for use by corporate and hotel teams.
• Manage creative briefs from internal teams and hotels, prioritising workload and ensuring agreed deadlines are met.
• Prepare final artwork for digital and print production and liaise with external suppliers where required.
• Maintain an organised library of creative files, photography, templates and brand assets.
• Work collaboratively with Marketing, Operations and hotel teams to deliver effective creative solutions.
• Keep up to date with design trends, technologies and tools, including the appropriate use of AI-assisted creative solutions.

Essential Skills and Experience

• Proven professional experience as a Graphic Designer, ideally within hospitality, travel, lifestyle, luxury, retail or a multi-brand organisation.
• Strong portfolio demonstrating creative concept development, impactful brand design and high-quality execution across digital and print.
• Demonstrable experience translating brand identities and positioning into distinctive and impactful visual communications.
• Advanced proficiency in Adobe Creative Cloud, particularly Photoshop, Illustrator and InDesign, with experience using Canva and PowerPoint.
• Strong understanding of typography, layout, colour, photography, visual identity and brand guidelines.
• Ability to interpret marketing briefs and commercial objectives and translate them into effective creative solutions.
• Experience managing multiple briefs, stakeholders and deadlines in a fast-paced environment.
• Excellent attention to detail and strong quality-control skills.
• Ability to work independently while collaborating effectively with central and hotel teams.
• Strong communication and interpersonal skills.
• Fluent written and spoken English; French would be an advantage.

Desirable Skills & Experience

• Previous experience within a hotel group, hospitality company or hotel management company, ideally working across multiple properties, brands or markets.
• Experience with Adobe After Effects and/or Premiere Pro, including basic motion graphics and video editing.
• Experience supporting professional photoshoots, including creative direction and image selection.
• Knowledge of print production and experience working with printers and external suppliers.
• Experience designing high-quality corporate and senior-management presentations.
• Familiarity with website/CMS environments and basic HTML/email design.
• Experience using AI-assisted creative tools to support design and content production.

Your Profile

• Creative and conceptually strong – brings original ideas and provides creative direction, rather than simply executing briefs.
• Brand-conscious and commercially aware – combines strong creative judgement with an understanding of brand, marketing and business objectives.
• Proactive and solutions-oriented – takes ownership, challenges briefs constructively and recommends creative solutions.
• Confident and collaborative – works effectively with senior stakeholders, Marketing, Operations and hotel teams across different markets.
• Highly organised and autonomous – effectively prioritises and manages multiple projects with minimal supervision.
• Adaptable and delivery-focused – works confidently across corporate, hotel, digital, print and campaign requirements while maintaining quality and meeting deadlines.

Location: Nairobi, Kenya

The Opportunity:

Aleph Hospitality is seeking an experienced Marketeer to manage the marketing, social media and PR & Communications for our hotels in Nairobi, Kenya. In this role you will develop and execute the marketing and communication strategy and plans for the hotels, leveraging consumer insights and market trends to strengthen competitive positioning, and support in the achievement of the commercial goals for the properties.

Key Responsibilities:

• Strategic Planning: Developing and executing marketing strategies tailored to the specific needs and characteristics of respective hotels
• Team Management: Leading and mentoring marketing teams (where applicable), providing guidance and support to ensure team members achieve their goals.
• Market Analysis: Monitoring market trends, competitor activities, and customer behaviour to identify opportunities and challenges.
• Campaign Management: Managing the development and execution of marketing and communication campaigns, ensuring they are effective and aligned with the overall marketing strategy.
• Brand Compliance Management: Ensuring consistent brand messaging and representation within the region.
• Budget Management: Managing marketing budgets for the hotels, ensuring resources are allocated effectively.
• Cross-Functional Collaboration: Working closely with other departments, such as sales, brand management, revenue and operation teams, to ensure alignment and collaboration.
• F&B & Events Marketing: Proven success in driving innovative campaigns for Food & Beverage outlets and events to boost revenue.
• Local Expertise: Deep understanding of the local market dynamics and consumer trends
• Performance Measurement and reporting: Tracking and analysing the performance of marketing and communication campaigns and initiatives, adjusting as needed to optimize results. Providing regular updates and reports to senior management on marketing performance and activities.

Your Profile

• Experience: 3-5 years in hotel marketing, or similar hospitality roles, in multi property roles.
• Expertise: Experience with branding, graphic design, social media management, PR & media relations
• Communication: Strong reporting and presentation skills; ability to translate data into insights.

Languages

Fluency in English required; additional languages are an advantage (especially Swahili and French)